How to set up new users in your PitPartner organization

When adding new users to your PitPartner organization, you have a couple of different options. Any user can have an email+password, just a PIN, or both email+password and PIN. Login via PIN is not possible on a device that isn't authorized.


Create a user with an email address

  • From any device, log in to your PitPartner account as an admin

  • Visit the Organization Settings -> Users

  • To add a new user with an email address, click the (+), give the user a username, select a role, pin, and email address (all other fields are optional), and hit create.

  • The new user will receive an email inviting them to your organization, and from that email, they will click “Accept Invite”, which will take them to the “Set Your Password” page

  • Once the password is submitted, the new user will be able to login in with their specific credentials.


Create/Update a user to add a PIN

  • From any device, log in to your PitPartner account as an admin

  • Visit the Organization Settings -> Users

  • To add a new user with a PIN, click the (+), and give the user a username and pin (email address and password are optional)

  • Note - if you want to add a pin to an existing user, click the yellow edit pencil, insert pin, and click save


Authorize a Device

PIN authentication is only permitted on devices that have been authorized by (linked to) an organization.

  • On the device you want to authorize (tablet, etc) log in as an org admin

  • Visit the Organization Settings -> Authorized Devices

  • Click "Authorize Device" and give the device a unique name that you will recognize as this specific device (this is so you can revoke authorization in the future if the device is lost/stolen, etc)

  • The device is now authorized and you can log out

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